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Terms of Service

Effective Date: May 27, 2026
Company Legal Name: Libra Revenue Cycle Management Solutions
Brand Name: LRCMS
Website: https://librarcm.com/
Phone: (920) 227-0622
Fax: (920) 442-4614
Email: info@librarcm.com
Business Hours: Mon – Fri: 8 AM – 7 PM CST

1. Acceptance of Terms

Welcome to Libra Revenue Cycle Management Solutions (LRCMS). By accessing our website or using our services, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

2. About LRCMS

Libra Revenue Cycle Management Solutions provides healthcare revenue cycle management support designed to bring balance, accuracy, and clarity to healthcare billing operations.

Our services may include medical billing, claims processing, denial management, accounts receivable follow-up, credentialing, payer enrollment, insurance verification, compliance support, reporting, analytics, Medicaid and MCO billing support, and related revenue cycle services.

3. Services Provided

LRCMS may provide services including, but not limited to:

  • Revenue Cycle Management
  • Claims Submission & Processing
  • Denial Management & Appeals
  • Accounts Receivable Management
  • Credentialing & Payer Enrollment
  • Insurance Verification
  • Medical Coding Support
  • Compliance & Audit Support
  • Reporting & Revenue Analytics
  • Behavioral Health Billing
  • Medicaid & MCO Billing Management
  • Consulting & Revenue Cycle Optimization

Specific service scope, timelines, pricing, responsibilities, and deliverables will be outlined separately through proposals, agreements, statements of work, or written communication between LRCMS and the client.

4. No Medical, Legal, or Financial Advice

The content on this website is provided for general informational purposes only.

LRCMS provides administrative and revenue cycle support services. We do not provide medical advice, legal advice, tax advice, clinical guidance, or financial advisory services.

Healthcare providers remain responsible for clinical care, patient documentation, compliance obligations, payer requirements, and final billing decisions.

5. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information required for LRCMS to perform services.

This may include provider information, payer details, patient insurance information, billing data, claim records, documentation, authorization details, EHR/EMR access, payer portal access, and related materials.

Delays, missing information, or inaccurate data may affect claim processing, reimbursement timelines, reporting accuracy, or service outcomes.

6. Billing and Payment Outcomes

LRCMS works to improve billing accuracy, reduce denials, support reimbursement visibility, and strengthen revenue cycle workflows.

However, payer decisions, claim approvals, reimbursement amounts, denial outcomes, and payment timelines may vary based on payer rules, documentation quality, eligibility status, authorization requirements, and other external factors.

LRCMS does not guarantee specific reimbursement amounts, claim approvals, or payment timelines.

7. Confidentiality

LRCMS respects the confidentiality of client, provider, business, billing, and patient-related information.

Information shared with LRCMS will be used only for agreed service purposes and handled responsibly. Where applicable, additional confidentiality agreements, Business Associate Agreements, or data protection terms may apply.

8. HIPAA and Compliance

LRCMS supports healthcare administrative workflows and follows privacy and security practices designed to protect sensitive information.

Clients are responsible for ensuring that any protected health information shared with LRCMS is provided in accordance with applicable laws, payer policies, and contractual requirements.

Any formal HIPAA-related responsibilities will be defined in a separate written agreement where required.

9. Use of Website

You agree to use the LRCMS website only for lawful purposes.

You may not attempt to damage, disable, misuse, interfere with, or gain unauthorized access to any part of the website, systems, data, or related services.

10. Intellectual Property

All website content, including text, graphics, layouts, branding, service descriptions, images, and design elements, is owned by LRCMS or used with permission.

You may not copy, reproduce, modify, publish, distribute, or reuse website content without prior written permission from LRCMS.

11. Third-Party Tools and Links

LRCMS may use or reference third-party platforms, payer portals, clearinghouses, EHR/EMR systems, or external websites.

LRCMS is not responsible for the content, security, availability, or policies of third-party websites or platforms.

Use of third-party systems may be subject to their own terms and policies.

12. Supported Systems and Payers

LRCMS may work with healthcare billing and practice management platforms such as TherapyNotes, TheraNest, Office Ally, Tebra, and other systems.

LRCMS may also support billing workflows involving Medicaid, Medicare, Medicaid HMOs, Medicare HMOs, commercial/private insurance, workers’ compensation, EAPs, and personal liability claims.

Support may vary based on payer access, state rules, documentation, and client requirements.

13. Limitation of Liability

To the fullest extent permitted by law, LRCMS is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of this website or services.

This includes, but is not limited to, delays caused by payers, denied claims, incomplete documentation, inaccurate client-provided information, payer system issues, or third-party platform limitations.

14. Updates to These Terms

LRCMS may update these Terms of Service from time to time. Any updates will be posted on this website with a revised effective date.

Continued use of the website or services after updates means you accept the revised terms.

15. Contact Us

For questions about these Terms of Service, please contact:

Libra Revenue Cycle Management Solutions
Website: https://librarcm.com/
Phone: (920) 227-0622
Fax: (920) 442-4614
Email: info@librarcm.com
Business Hours: Mon – Fri: 8 AM – 7 PM CST