At Libra Revenue Cycle Management Solutions (LRCMS), your privacy matters to us. We are committed to protecting the personal and business information you share with us when you visit our website, contact our team, submit a form, or use our revenue cycle management services.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect information when you contact us, submit a form, request a consultation, or communicate with our team.
This information may include:
- Name
- Company or organization name
- Phone number
- Email address
- Service details or inquiry information
- Billing or revenue cycle related information shared with us
- Communication preferences
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries
- Schedule consultations or follow-ups
- Provide billing and revenue cycle management support
- Communicate about services, updates, and documentation needs
- Improve our services and client experience
- Maintain compliance and support accurate communication
3. SMS Communication and Consent
If you provide your phone number and agree to receive text messages from Libra Revenue Cycle Management Solutions (LRCMS), we may send SMS messages related to consultations, appointment reminders, follow-ups, billing inquiries, documentation reminders, account updates, and service-related communication.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at 920-227-0622.
Message and data rates may apply. Message frequency may vary.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may only share information when necessary to:
- Provide requested services
- Comply with legal or regulatory requirements
- Support secure business operations
- Work with trusted service providers who help us operate our business
We do not share SMS consent, mobile opt-in data, or phone numbers with third parties or affiliates for marketing purposes.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.
Because we work with healthcare revenue cycle information, we understand the importance of accuracy, confidentiality, and compliance-focused processes.
6. Cookies and Website Usage
Our website may use basic cookies or tracking tools to improve user experience, understand website performance, and help us improve our services.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used.
7. Your Choices
You may contact us at any time to:
- Request updates to your information
- Ask questions about your data
- Opt out of SMS communication
- Request removal from our communication list
To stop SMS messages, reply STOP to any text message from us.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.
We recommend reviewing their privacy policies before sharing any information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Libra Revenue Cycle Management Solutions (LRCMS)
Phone: 920-227-0622
Fax: 920-442-4614
Email: info@librarcm.com
Website: librarcm.com
Business Hours: Monday through Friday, 8:00 AM – 7:00 PM CST